Terms & Conditions

1. Scope

1.1. These Terms and Conditions (“T&Cs”) govern the sale of MOV’Aligners (“Aligners”) for orthodontic treatment and removable orthodontic retainers made entirely of transparent plastic (“Retainers”) (together “Products”) and the provision of the supporting and ancillary services. This includes renderings of a preview of how the Product is expected to move the Patient’s teeth, 3D virtual models of each step of the treatment, and a 3D viewer (“Treatment Setup”) (together “Services”) provided by GC Orthodontics Europe GmbH (“GCO”), including through third-party service providers, to any Customer (hereinafter also “Doctor” or “Clinic”).

1.2. These T&Cs further govern the Customer’s use of the GCO website, its case management platform for Treatment Setup and Customer communication (“MOV’Platform”) and the processes and requirements to submit an order for Products and Services (“Case Order”).

2. Cases and Acceptance

2.1. Case Orders are placed in the MOV’Platform and shall take effect upon approval of the Treatment Setup by the Customer (“Approved Case”) (“Approval Date”). Case Orders shall specify the required quantities and specifications of the Products and the required delivery date and place of delivery. All Approved Cases are subject to acceptance by GCO by sending the Customer a written confirmation by electronic means. GCO has the right, without any liability, to refuse any Case Order or Approved Case.

2.2. It is the Customer’s responsibility to provide for each Case Order all relevant records including patient name and other necessary personal data, like the upper and lower arch digital impressions of the teeth, x-rays, photos (including full face, smiling, upper and lower occlusal, left and right buccal) that accurately represent the current condition of a patient’s teeth in addition to the prescription (“Patient Data”).

2.3. The Customer shall only share Patient Data necessary for GCO to carry out its obligations under these T&Cs. Customer shall ensure that each patient signs the Patient Information and Consent Form (“Consent Form”) available on the MOV’Platform and retain a copy of such Consent Form for their own records. The Customer is solely responsible as controller for the correct and legal processing of personal data of each of their patients.

2.4. The Customer shall be responsible for (i) the accuracy of the Patient Data, and (ii) the managing of the patient’s expectations on the timing of their treatment, particularly where delays are caused by the Customer or patient’s own delays or failures to act.

2.5. A Treatment Setup shall be produced within five (5) days of receiving the Patient Data in the form and quality as accepted. The Treatment Setup shall be produced in its absolute and sole discretion.

2.6. A Case Order shall become “under processing” at the earlier of GCO either collecting, where applicable, the digital teeth impression or the Treatment Setup being produced in accordance with section 2.5 (“Case Under Processing”).

2.7. Subject to section 7, Products will only be manufactured and dispatched from the site of manufacture for Approved Cases.

3. Products, Pricing and Payment Terms

3.1. The Customer may elect one of the packages as defined in Annex I (“Treatment Packages”) when placing a Case Order.

3.2. GCO reserves the right to change the Treatment Packages at any time.

3.3. An “Aligner Step” shall mean, in the case of Dual Arch Treatment Package, a pair of one (1) upper dental arch and one (1) lower dental arch or, in the case of a Single Arch Treatment Package, either one (1) upper dental arch or one (1) lower dental arch.

3.4. The Customer shall ensure that the number of steps clinically required to move the teeth from the initial teeth position to the final teeth position in the initial Treatment Setup does not exceed the number of Aligner Steps in the elected Treatment Package. GCO, in its absolute and sole discretion, may propose initial Treatment Setups that better correspond with the number of Aligner Steps clinically required than those in the elected Treatment Package.

3.5. “Refinements” are defined as additional Aligner Steps based on a new Treatment Setup, used when further tooth movement is necessary to achieve the original approved final position. The decision to offer or provide Refinements is at GCO’s absolute and sole discretion. Refinements do not change the initial treatment goal (the Approved final teeth position) and they are subjected to following rules:

The number of Aligner Steps provided for a Refinement must not exceed the number of initial Aligner Steps in the initial Treatment Setup and must remain within the limits of original Treatment Package.
If a requested Refinement changes the treatment goal of the initial Treatment Setup, then GCO reserves the right to request an upgrade of the initially approved Treatment Package from the Customer who will then need to approve the updated Treatment Setup.
Additional Aligner Steps cannot be ordered individually for Complete Cases. If additional Aligner Steps are required for a Complete Case, then a new Case Order must be placed as per one of the Treatment Packages shown below.
Any Refinement order placed outside of the Validity period of Approved initial treatment package will be subjected to custom fee and shipping fees.

3.6. A “Retainer Set” is, in the case of Dual Arch Treatment Package, a pair of one (1) upper dental arch retainer and one (1) lower dental arch retainer or, in the case of a Single Arch Treatment Package, either one (1) upper dental arch retainer or one (1) lower dental arch retainer.

3.7. The applicable term leading up to and ending on the Expiration Date specified in Annex I starts with the (first) shipment date of the Aligner Steps.

3.8. For each Treatment Package, an Approved Case becomes complete (a “Complete Case”) at the earliest of either (i) having been marked accordingly by the Doctor, (ii) shipment of all the Retainer Sets, or (iii) the applicable Expiration Date.

3.9. Additional Aligner Steps cannot be ordered individually for Complete Cases. If additional Aligner Steps are required for a Complete Case, then a Refinement can be ordered as per one of the Treatment Packages shown in Annex I. Upon reaching the Treatment Expiration Date, the original treatment order will be closed. Any subsequent aligner treatment for the patient must be processed as a new order and will incur an additional charge based on the then-current pricing for MOV treatment options.

Additional Template or Passive Aligner Requests: Any request for an additional template or passive aligner beyond what is included in the Approved defined package will be subject to an extra charge. GCO reserves the right, at its sole discretion, to modify these extra fees without prior notice.

4. GC Orthodontics’ Obligations

4.1. The Products are manufactured by EON Dental as the legal manufacturer. GCO acts as importer and distributor in the Territory. To the extent permitted by law, GCO shall also not be liable for services or components provided by third parties involved in the provision of the Products and Services.

4.2. GCO warrants that any and all Products are not damaged, bent or broken, are conforming with the Treatment Setup and are free from defects in material and workmanship. Possible visible defects and non-conformities in the delivery (e.g. missing goods or deviating deliveries) must be mentioned on the delivery note without delay. They shall be deemed accepted if they have not been reported within three (3) working days following the delivery. Other defects that remain hidden, despite proper inspection of the goods at the time of the delivery, must be reported immediately by registered letter and no later than five (5) working days after their discovery, on lapse of right of recourse. This notification must contain a detailed description and clear photos of the defect.

4.3. The warranty in 4.2. expires ninety (90) days after the Products have been delivered in accordance with section 7. Any delay due to a customer’s delivery to a Patient, or due to a Patient’s wear schedule after the Products have been delivered to the Customer does not extend the warranty period.

4.4. GCO will not be liable for:

The clinical outcome of any treatment using the Products or Services;
Failure to follow instructions, neglect, misuse, mistreatment or improper handling of the Products and Services by the Customer, Patient or any Third Party;
Products or Services that have been altered in any way by any party other than GCO;
Products or Services that have been used in combination with any other product or services provided by any party other than GCO;
Ordinary wear and tear of the Products;
Errors in submitted Patient Data or in general correct and legal processing of Patient Data.

4.5. Except for the warranty shown in 4.2., GCO disclaims any and all other warranties of any kind, express or implied, including warranties of merchantability and fitness for a particular purpose. For the avoidance of doubt, this warranty is only given to the Customer and not to any Third Party, including the Patient.

4.6. If any Product or Service fails to conform to the warranty shown in 4.2., GCO’s only liability would be to either, at its absolute and sole discretion, (i) replace the non-conforming Product or (ii) credit the Customer’s account for the cost of the Product or Service, without the Customer being entitled to claim any form of damage compensation.

5. Customer Obligations

5.1. Customer warrants and represents that:

Customer is licensed to practice dentistry or orthodontics in the location where the Customer runs its dental practice.
Customer operates in compliance with all applicable laws, regulations and standard of care in the location the Customer runs its dental practice.
Customer has the necessary training, expertise, authorization, and experience to treat Patients using the Products and Services.
Customer intends to only use the Products and Services in accordance with the Instructions for usage of the MOV’Platform and creation of Treatment Setup.
Customer is not purchasing the Products or Services with the intent for use by any party besides the Customer and the Customer’s Patient, or outside the countries of the EU, UK or Switzerland area (“Territory”).

5.2. Customer acknowledges:

To be solely and exclusively responsible for the treatment of Patients, exercising clinical judgment in the suitability of using the Products and Services (including the Treatment Setup), the outcome of the Customer’s clinical decisions, and legally processing and maintaining Patient Data; Customer operates in compliance with all applicable laws, regulations and standard of care in the location the Customer runs its dental practice.
To properly explain the Products and their clinical risks to the Patient before starting treatment; disclose to each Patient that Customer will share Patient Data with GCO and the (legal) manufacturer EON Dental to provide the Products and facilitate the treatment. Customer intends to only use the Products and Services in accordance with the Instructions for usage of the MOV’Platform and creation of Treatment Setup.
Not to allow any other party to use the Products or Services and only use them for the Patient for whom such Products or Services were shipped or provided;
Pay all sums that are owed to GCO in accordance with section 9;
The MOV’Platform is a case management platform that renders expected teeth movement. However, the actual results may vary. Some Products and Services incorporate default, preset or optional features and must only be considered as a recommendation with the ultimate decision to approve and apply a Treatment Setup, change them to specific conditions of each Patient, or reject them (subject to any cancelation fee) remaining solely and exclusively with the Customer.
Customer details used to log in to the MOV’Platform may only be used by one single Doctor for the treatment of patients under the direct care and supervision of that Doctor. The use of Customer’s login details by any other party is strictly prohibited other than (i) by the Customer’s support staff; or (ii) with the express written permission of GCO;
Any sharing of Customer login details with any party other than as specified herein may violate Patient privacy rights. Separate login details must be issued for doctors working in the same Clinic;
A Case Order constitutes an official purchase order for a Treatment Setup and, where applicable, manufacturing of the Products, after which time the terms and conditions with respect to cancelation in section 8, if permitted, apply.

5.3. Without prejudice to any other remedies available to GCO, if the provisions of 5.1. and 5.2. are not complied with in any respect by the Customer, GCO may:

Suspend performance of any of its obligations under these T&Cs;
Suspend the delivery of the Services or Products.
Claim back the Products sold in the case of non-payment;
Terminate the Customer’s access to the Products and Services in accordance with section 8.

6. Compliance to the Laws Applying to Medical Devices

6.1. The Customer shall observe all applicable legal provisions (laws, rules, regulations or applicable orders), particularly the requirements of the medical device legislation, with regard to the storage and distribution of the products. This includes compliance with the Regulation (EU) 2017/745 of the European Parliament and of the Council of 5 April 2017 on medical devices, respectively Medical Device Law Implementation Act (“Medizinprodukterecht-Durchführungsgesetz”), the Medical Devices Regulations 2002 (SI 2002 No 618, as amended) (UK MDR 2002), or the Medical Devices Ordinance (MedDO, SR 812.213).

6.2. GCO acts as importer and distributor of the Products in accordance with applicable medical device regulations. GCO being the importer and distributor of the products in the European Union shall undertake to further abide by the general obligations set out for importers in Article 13 and 16 and for distributors in Articles 14 and 16 of the Regulation (EU) 2017/745. In addition, GCO shall, for the period referred to in Article 10(8) of the Regulation (EU) 2017/745, keep a copy of the EU Declaration of Conformity and, if applicable, a copy of any relevant certificate, including any amendments and supplements, issued in accordance with Article 56 of the Regulation (EU) 2017/745. GCO shall ensure that, while a medical device is under its responsibility, storage or transport conditions comply with the conditions set by the legal manufacturer. Furthermore, if GCO considers or has reason to believe that a device which it has made available on the market is not in conformity with this Regulation due to any risks/problems/malfunctions, it shall immediately inform the legal manufacturer and its authorized representative in writing. GCO shall cooperate with the legal manufacturer, the legal manufacturer’s authorized representative and with competent authorities to ensure that the necessary corrective action to bring that device into conformity, to withdraw or to recall it, as appropriate, is taken. Where GCO considers or has reason to believe that the device presents a serious risk, it shall also immediately inform the competent authorities of the Member States in which it made the device available, giving details, in particular, of the non-compliance and of any corrective action taken. Upon receiving information about any suspected health-related incidents that might be related to devices subject to this Agreement, GCO shall immediately pass this information to Manufacturer and its authorized representative. GCO shall keep a register of complaints, of non-conforming devices and of recalls and withdrawals, and provide the Manufacturer, authorized representative and distributors with any information requested by them, in order to allow them to investigate complaints. In addition, GCO shall comply with MPDG and any obligations set out for distributors in MPDG. In particular, according to Article 73 of MPDG, GCO shall notify the competent authority of the completion of a field safety corrective action if the authorized representative of the Manufacturer is based outside the area of application of this Act. Lastly, GCO undertakes to notify without undue delay the Customers in case GCO is notified of an interruption or discontinuation under Article 10a (3) by the legal manufacturer, according to the requirements of the Article.

6.3. Customers’ complaints that are received shall be processed to GCO. Any Customer shall keep a register of complaints, of non-conforming devices and of recalls and withdrawals, and keep GCO informed of such monitoring and provide them with any information upon their request. GCO shall, upon request by a competent authority, provide it with all the information and documentation that is at its disposal and is necessary to demonstrate the conformity of a medical device in accordance also with the relevant section in the agreement with the legal manufacturer. In such case, the Customer shall cooperate with GCO to the fullest and make available any documents and information necessary to comply with the request of the competent authority.

7. Shipment and Delivery

7.1. GCO shall dispatch and ship the Products within twenty-one (21) working days of the Approval Date and in accordance with the number of shipments for each Product shown in Annex I.

7.2. The communicated delivery times are purely indicative. GCO is not responsible for indirect damage resulting from late delivery or lack of delivery.

7.3. GCO retains the right to make partial deliveries. The partial delivery of an order or any delay in the delivery of Products may never serve as justification for the refusal to pay for the goods delivered.

7.4. The Products will be delivered in accordance with the Incoterms 2020 DAP to the delivery address as indicated in the MOV’Platform. At the moment of delivery, the Customer shall sign the delivery note in acknowledgement of receipt. However, the risk shall transfer from GCO to the Customer at the point where the goods are delivered at the customers location.

7.5. Title to the goods shall only pass to the Customer when full payment (including accessories) of the invoice for the Products has been made.

7.6. Express Delivery Requests: If a customer requests express delivery, applicable fees will be charged to and payable by the Customer, based on the express shipping fee in effect at the time of the request.

8. Cancelations and Termination

8.1. GCO may cancel an Approved Case at any time in its absolute and sole discretion without any liability.

8.2. GCO shall charge fees in accordance with Annex I if a Customer cancels a Case Under Processing. In the event a case has been approved for production and is subsequently cancelled by the Customer, the full package fee shall be charged.

Treatment Setup Fee: GCO shall charge treatment setup fees in accordance with Annex I if a Customer does not approve the Treatment Plan within six (6) months of its publication and the case remains in a pending status.

8.3. Cancellation fees are governed by the Global Terms and Conditions and may apply if an aligner order is cancelled after the Treatment Plan has been approved. GCO reserves the right to modify these fees at any time without prior notice. If a case is cancelled after approval of the treatment setup, the full price of the selected package will be charged.

8.4. All sales are final. If a Customer cancels an Approved Case for any reason whatsoever, GCO shall not credit or refund any portion of the fees related to that Approved Case and any associated payments shall remain due and payable to GCO.

8.5. Due to the tailor-made nature of the Products, no returned goods will be accepted.

8.6. Without prejudice to its right to claim full compensation for damages suffered in accordance with the provisions of these T&Cs, GCO may terminate the Customer’s access to the Products and Services with immediate effect as follows:

Customer materially breaches any of the terms and conditions, including but not limited to sections 5.1 or 5.2;
Customer loses its ability (including having its professional registration/license withdrawn or limited) to practice dentistry or orthodontics, or where applicable, operate as a dental clinic;
Customer becomes insolvent, is declared bankrupt, is placed into liquidation, winding up or receivership, enters into any voluntary arrangement with its creditors, suspends payment of its due debts or announces its intention to do so, or is unable to meet its obligations under these T&Cs;
If an event of Force Majeure (according to section 13) prevails for a period in excess of three months and GCO and the Customer have been unable to find an equitable solution;
GCO considers that the Customer is likely to adversely affect the ongoing, proper, and timely treatment of Patients using the Products and Services, or otherwise not meet its obligations under these T&Cs, or GCO’s best interests.

8.7. Upon termination for any reason, GCO shall immediately destroy or return to the Customer, at the Customer’s expense, all Patient Data, except for those copies of Patient Data that GCO is obligated by applicable laws or regulations to retain.

8.8. Immediately upon the termination for any reason, the Customer shall:

Pay GCO all outstanding and unpaid amounts due; and
Return all confidential information belonging to GCO or destroy it and certify such destruction.

8.9. If any Case Order is pending at the time of termination, GCO shall have the right, at its sole discretion, to cancel any such Case Order or to have it completed. If GCO chooses to have the Case Order completed, these T&Cs shall continue to apply to that Case Order.

9. Pricing and Payments

9.1. Prices for Products and Services shall be as per the price list provided by GCO or, as applicable, by its authorized reseller at the Approval Date. GCO, or as applicable its authorized reseller, reserves the right to update such prices from time to time without prior notice.

9.2. All taxes, duties and/or levies that concern the Products and Services, of whatever kind, including new taxes, duties and levies that might be introduced after the Case Order, are fully at the expense of the Customer. The Prices may include standard shipping and insurance unless otherwise specified. Additional charges may apply. The Customer is responsible for all fees charged by Third Parties (including outbound remittance or foreign exchange fees charged by the Customer’s banks or financial institutions). Additional charges, including but not limited to shipping, refinements, replacements or other case-related costs, may apply as specified in the price list or on the MOV’Platform.

9.3. The Customer is responsible for payment of the invoices. The Doctor and the Clinic, if named in the invoice or as a matter of practice pays for the invoice(s) issued by GCO, are jointly and severally liable for payment of invoices.

9.4. All invoices, including cancelation invoices, are payable by the Customer in full within thirty (30) days of the invoice. Invoices shall be expressed in Euros.

9.5. If GCO would have doubts at any time concerning the creditworthiness of the Customer due to legal actions taken against the Customer, due to non-payment or late payment of one or more invoices, and/or any other demonstrable event, GCO explicitly retains the right to demand prior payment for deliveries yet to be made, or demand (other) guarantees, even if all or part of the Products have been sent.

9.6. In the event of full or partial non-payment of an invoice by the due date: (i) GCO shall be allowed to exercise its rights and remedies available pursuant to section 5; and (ii) the Customer owes default interest on the unpaid invoice amount whereas the interest rate is 9%-points above the base interest rate, in addition to all costs and fees (including reasonable attorney fees) incurred by GCO in collecting such overdue amounts.

10. Indemnification

The Customer shall indemnify, defend and hold harmless GCO from and against any and all direct costs, losses, expenses, or liabilities (including attorney fees) incurred by GCO in connection with or resulting from: (i) use of the Products or Services sold under these T&Cs, (ii) misrepresentation or breach of warranty by the Customer, or material breach or violation by the Customer of these T&Cs, (iii) material breach of any term or condition of any agreement between the Customer and any Patient or any acts or failures in respect of a Patient, (iv) Customer’s provision of incorrect or incomplete information, including Patient Data to GCO or any failure to timely provide the legal manufacturer with any information it requests from Customer through the MOV’Platform; and (v) any and all dealings with national regulators, licensing or professional bodies in relation to Customer.

11. Limitation of Liability

11.1. The Customer may claim damage compensation only in the case of serious or intentional error on the part of GCO. GCO is not liable for, nor can it be obliged to pay compensation for immaterial, indirect or consequential loss, including but not limited to loss of profit, production restrictions, lost savings, damages, personnel costs, administrative costs, claims by Third Parties. Insofar as GCO depends on the cooperation, services and supplies of Third Parties in the execution of its obligations, it cannot be held liable for any damage resulting from their error, including serious or intentional error.

11.2. The Products, its labels, instructions for use and warnings will be designed, translated, tested and approbated for use in the countries of the Territory only. The Customer understands and accepts that the Products are not designed for use outside the Territory. To the extent permissible by law, GCO accepts no responsibility or liability for any damage or loss caused by the Customers’ sale of the Products outside the Territory. GCO can further claim direct and indirect damages of any kind arising from or in any way connected with the sale of its products outside the Territory. All clauses which restrict the free movement of goods within the European Economic Area or subject it to special conditions are void. Except as otherwise limited under the present conditions, GCO’s liability in respect of any failure to perform any provision of any contract and/or of the present conditions, shall be limited, per event, to the turnover realized by GCO with the sale of goods to the Customers during the twelve (12) months preceding the date of failure or, if the contractual relation has lasted for less than twelve (12) months, to the projected yearly turnover based on the turnover realized until the date of failure.

12. Data Privacy

12.1. Each Party undertakes, represents, and warrants that it will comply with applicable laws and regulations relating to the collection, use, storage, and protection of any personal data of Customer and Patients (including Patient Data). Customer acknowledges to have read and accepted GCO’s privacy policy available on the GCO website, which can be found here: https://www.gc.dental/ortho/en-EU/privacy-policy. Each Party will maintain any personal data confidential in accordance with applicable laws, will use any such personal data solely to the extent permitted by these T&Cs and applicable laws.

12.2. For any and all personal data of Patients (including Patient Data), the Customer is the data controller under applicable laws and regulations.

12.3. The Customer shall as data controller, upon receiving written notification from any Patient or data subject to remove any of their personal data (including Patient Data), notify GCO of such request and GCO shall remove such personal data unless otherwise required by applicable laws and regulations.

13. Miscellaneous

13.1. All obligations hereunder shall be suspended, without liability, for any period (“Period of Suspension”), during which due to any unforeseen event which is beyond the reasonable control of GCO or the Customer or any foreseeable occurrence the consequences of which may not reasonably be avoided that arises and which prevents performance of these T&Cs, in whole or in part, by either Party (“Force Majeure”). The Party claiming Force Majeure shall promptly inform the other Party to this effect in writing, explaining its reasons for doing so. Inasmuch as the obligation of the Customer with respect to GCO is in essence a payment obligation, Force Majeure on the part of the Customer is hereby excluded. If an event of Force Majeure occurs, the Parties shall immediately consult with one another with a view to finding an equitable solution and shall use all reasonable efforts to minimize the consequences of the occurrence.

13.2. These T&Cs will be construed and interpreted in accordance with the laws of Germany. Application of the Vienna Sales Convention of 11 April 1980 (UN Convention for the International Sale of Goods) is explicitly excluded. For all disputes arising from and in connection with these T&Cs, the Hagen Regional Court shall have exclusive jurisdiction to the extent permitted by law.

Annex I: Treatment Packages & Extra Charges

Treatment Package	Treatment Setups	Aligners Set Up	Refinements	Retainers Set Up	Expiration Date
MOV’ 10 Prices specified in MOV’Platform	Included: Up to two (2) Treatment Setups for each initial Aligner Steps and Refinements. Not Included: Additional Treatment Setups shall be charged 150€ each.	Included: Up to ten (10) initial Aligner Steps to be shipped in one (1) single shipment. (Inclusive Passive aligners and Over corrections) Not Included: Replacement Aligner shall be charged 45€ per Aligner plus shipping fees. (for single Order) For Replacements Orders with more than one Aligner an additional charge of 20€ per aligner will be applied.	Included: Only one refinement to be provided in one (1) single shipment (up to ten (10) aligners). (Inclusive Passive aligners and Over corrections) Not Included: Additional refinement shipments may be purchased during the treatment period for a fixed, all-inclusive fee of 250€ per refinement. No discounts shall apply. (up to 10 steps per arch)	Included: One Retainer Sets to be shipped together in one (1) single shipment. Not Included: Additional Retainers shall be charged at 120€ for One Set of Retainers (1Up,1 Lo) and 170€ for Two Sets of Retainers (2 Up,2 Lo).	Twelve (12) months
MOV’ 24 Prices specified in MOV’Platform	Included: Up to two (2) Treatment Setups for each initial Aligner Steps and Refinements. Not Included: Additional Treatment Setups shall be charged 150€ each.	Included: Up to twenty-four (24) initial Aligner Steps to be shipped in one (1) single shipment. (Inclusive Passive aligners and Over corrections) Not Included: Replacement Aligner shall be charged 45€ per Aligner plus shipping fees. (for single Order) For Replacements Orders with more than one Aligner an additional charge of 20€ per aligner will be applied.	Included: Two (2) Refinements to be provided in up to two (2) separate shipments. Each refinement is up to 24 steps per arch. (Inclusive Passive aligners and Over corrections) Not Included: Additional refinement shipments may be purchased during the treatment period for a fixed, all-inclusive fee of 360€ per refinement. (up to 24 steps per arch)	Included: One Retainer Sets to be shipped together in one (1) single shipment. Not Included: Additional Retainers shall be charged at 120€ for One Set of Retainers (1Up,1 Lo) and 170€ for Two Sets of Retainers (2 Up,2 Lo).	24 Months
MOV’ Advanced Prices specified in MOV’Platform	Included: Up to 5 Treatment Setups for each of the initial Aligner Steps and Refinements. Not Included: Additional Treatment Setups shall be charged 150€ each.	Included: Unlimited number of initial Aligner Steps to be shipped in one (1) single shipment. Not Included: Aligner Steps that exceed the ‘fair-use-policy’ shall be charged as a Case Extension at the appropriate Treatment Package price. Replacement Aligner shall be charged 45€ per Aligner plus shipping fees. (for single Order) For Replacements Orders with more than one Aligner an additional charge of 20 Euros per aligner will be applied.	Included: Refinements to be provided in an unlimited number of shipments, with each refinement delivered in a single shipment. Not Included: Refinements that exceed the ‘fair-use-policy’ which shall be charged as a Case Extension at the appropriate Treatment Package price.	Included: One Retainer Sets to be shipped together in one (1) single shipment. Not Included: Additional Retainers shall be charged at 120€ for One Set of Retainers (1Up,1 Lo) and 170€ for Two Sets of Retainers (2 Up,2 Lo).	3 Years
MOV’ 20 (Not Available for the cases Submitted after August 1st 2026)	Included: Up to two (2) Treatment Setups for each initial Aligner Steps and Refinements. Not Included: Additional Treatment Setups shall be charged 150€ each.	Included: Up to twenty-four (20) initial Aligner Steps to be shipped in one (1) single shipment. (Inclusive Passive aligners and Over corrections) Not Included: Replacement Aligner shall be charged 45€ per Aligner plus shipping fees. (for single Order) For Replacements Orders with more than one Aligner an additional charge of 20€ per aligner will be applied.	Included: Two (2) Refinements to be provided in up to two (2) separate shipments. Each refinement is up to 20 steps per arch. (Inclusive Passive aligners and Over corrections) Not Included: Additional refinement shipments may be purchased during the treatment period for a fixed, all-inclusive fee of 360€ per refinement. (up to 20 steps per arch) No discounts shall apply.	Included: One Retainer Sets to be shipped together in one (1) single shipment. Not Included: Additional Retainers shall be charged at 120€ for One Set of Retainers (1Up,1 Lo) and 170€ for Two Sets of Retainers (2 Up,2 Lo).	24 Months
MOV’ 30 (Not Available for the cases Submitted after August 1st 2026)	Included: Up to three (3) Treatment Setups for each initial Aligner Steps and Refinements. Not Included: Additional Treatment Setups shall be charged 150€ each.	Included: Up to thirty (30) initial Aligner Steps to be shipped in one (1) single shipment. (Inclusive Passive aligners and Over corrections) Not Included: Replacement Aligner shall be charged 45€ per Aligner plus shipping fees. (for single Order) For Replacements Orders with more than one Aligner an additional charge of 20€ per aligner will be applied.	Included: Two (2) Refinements to be provided in up to two (2) separate shipments. Each refinement is up to 30 steps per arch. (Inclusive Passive aligners and Over corrections) Not Included: Additional refinement shipments may be purchased during the treatment period for a fixed, all-inclusive fee of 360€ per refinement. (up to 30 steps per arch) No discounts shall apply.	Included: One Retainer Sets to be shipped together in one (1) single shipment. Not Included: Additional Retainers shall be charged at 120€ for One Set of Retainers (1Up,1 Lo) and 170€ for Two Sets of Retainers (2 Up,2 Lo).	36 Months

Extra Template Extra Template shall be charged 45€ per Template plus shipping fees. (for single Order) In case of more than one template is needed, an additional charge of 20€ per Template will be applied to the initial order. For additional templates ordered made at the same time as the initial aligner order, an additional charge of 20€ per template will be applied.

Treatment Set up For the cases in “pending for approval” status, older than 6 months from the published date of the treatment plan, a 150€ per case will be charged.

Pontic (Anterior 3-3) No charge (only available for anterior teeth)

Virtual Bracket removal No charge

GC ORTHODONTICS EUROPE GMBH, BRECKERFELD
Status: 01.08.2026